Journal of Management & Marketing in Healthcare

Volume 1 Number 4

Practice Papers

Evolving patient safety strategies: A comprehensive solutions-based approach
Allan Frankel, Michael Leonard and Drew Ladner

Proactive recruitment in local government
Kathryn Kelly

Contract management and monitoring in healthcare
Riko Scandelius and Steven Pink

Exploring technological innovation in health systems: Is Canada measuring up?
Gabriela Prada

Academic Papers

Payment by Results as a lever for NHS reforms
Robert Dredge

Implementation of a hospital-based wellness programme: Do cash incentives promote healthier behaviour?
Karen M. Perrin, Ethan Bird and Kamilah B. Thomas

Non-urgent use of the emergency department: A quantitative evaluation from a patient perspective
Yasemin Akbulut, Mehtap Tatar, Aysun Çetinyürek and Fahreddin Tatar

The assessment of doctors’ performance: Tools and techniques
Anne Collett and Ian Starke

The productive efficiency of blood banks: Using data envelopment and simple ratio analyses to measure the performance of health services
Christina Laspa and Constantinos-Vasilios Priporas