Journal of Management & Marketing in Healthcare

Volume 1 Number 2

Papers

Understanding demand on accident and emergency services: A social marketing perspective
Carl Edmonds and Martin Machray
Reforming cancer care
Karol Sikora
Universal private health insurance in the Netherlands:
The first year
Ewout van Ginneken, Reinhard Busse and Christian A. Gericke
Public engagement in health policy: International lessons
Graham Lister and Elke Jakubowski
The challenges in commissioning laboratory medicine (pathology) services
Christopher P. Price and Richard G. Jones
Complex chronic care: Patient, provider and organisational issues
Benjamin J. Powers, Carolyn T. Thorpe and Hayden B. Bosworth
Marketing in the NHS: The story so far
Sue Kong
The impact of patient survey feedback in general practice: The influence of practice size
Roy Powell, Helen Powell and Michael Greco

Legal and Regulatory Review

The Health Act 2006: Managing a retail pharmacy business
Mary Grafton and Jeannette Howe

UK policy review
Jonathan Anscombe