Table of contents

• The cyber threat, trophy information and the fortress mentality
  Tim Scully, CEO, stratsec and Head of Cyber Security, BAE Systems Australia
• Using Twitter and other social media platforms to provide situational awareness during an incident
  Ed Tobias, Manager, Business Continuity and Disaster Planning, Associated Press
• Acceptance and utilisation of the Incident Command System in first response and allied disciplines: An Ohio Study
  Russ Decker, Director, Allen County Office of Homeland Security and Emergency Management, Ohio
• A disruption management model for emergencies
  James McAlister, Business Continuity Coordinator, Merseyside Police
• The European cooperative approach to securing critical information infrastructure
  Steve Purser, Head, Technical Competence Department, European Network and Information Security Agency (ENISA)
• Measuring community resilience: A case study of coastal communities in Indonesia
  Shesh Kanta Kafle, Disaster Risk Reduction, Canadian Red Cross
• Logistics modeling: Improving resource management and public information strategies in Florida
  Daniel M. Walsh, Emergency Preparedness Specialist, Charles N. Van Groningen and Brian Craig, Decision and Information Sciences Division, Argonne National Laboratory
• How to deploy online guidance during a major incident
  Sooria Balasegaram, Ishani Kar-Purkayastha, Neil Hough, Peter Sheridan, Mark Pownall, Robert Gent and Richard Barker, ISIS Web and Stakeholder Team, Health Protection Agency, Mary Bussell, Professor of Public Health, University of Surrey, Tim Burns
• A qualitative study of pandemic influenza preparedness among small and medium-sized businesses in New York City
  Deron C. Burton, Medical Officer, U.S. Public Health Service, Evan Confield, Strategy Director, Virtue Worldwide, Mary Rose Gasner, Chief Privacy Officer and Deputy General Counsel and Isaac B. Weisfuse, Deputy Commissioner, Office of Emergency Preparedness and Response, New York City Department of Health and Mental Hygiene

• The European air traffic management response to volcanic ash crises: Towards institutionalised aviation crisis management
  Jacques Dopagne, Director, Eurocontrol
• An integrated system for disaster preparedness and response
  Dale Thompson, Threat Assessment Manager, Procurement & Supply Operations, Kaiser Permanente
• Encouraging resilience within SMEs: A proposed approach to improving business continuity
  Stuart Sterling, Assistant Director, Corporate Resilience, Civil Contingencies Secretariat, Cabinet Office
• Resource allocation: An approach for enhancing hospital resiliency
  Deborah Smith, James Paturas, Anthony Tomassoni, Yale New Haven Center for Emergency Preparedness and Disaster Response and Joseph Albanese, Yale University School of Medicine
• Managing burns patients in a mass casualty incident
  Kathe Conlon, Burn Emergency Preparedness Education Coordinator and Shawn Martin, Saint Barnabas Health Care System
• Risk management in a university environment
  Ann Brewer, Deputy Vice Chancellor, University of Sydney and Ian Walker, Director, MC2Pacific
• Strengthening infectious diseases surveillance in a Dutch-German cross-border area using a real-time information exchange system
  Henriëtte ter Waarbeek, Consultant, Communicable Diseases, Christian Hoebe, Head, Department of Infectious Disease Control, South Limburg Public Health Service, Hermann Freund, Consultant, Communicable Disease, Verena Bochat, Consultant, Communicable Disease, Aachen Public Health Service and Chakib Kara-Zaïtr, Independent Consultant

• Can business impact analysis play a meaningful role in planning a cost saving programme?
  Trevor Wright, Emergency Planning Officer, North Yorkshire County Council
• The social media manifesto: A comprehensive review of the impact of social media on emergency management
  Adam Crowe, Assistant Director, Community Preparedness, Johnson County Emergency Management & Homeland Security
• The world of standards: Order or anarchy?
  Andrew Mason, Head of Business Continuity, PricewaterhouseCoopers
• Mortuary provision in emergencies causing mass fatalities
  Andrew Elliott, Policy Advisor, Scottish Resilience and Noel Rehfisch, Head, Community Resilience Unit, Scottish Government
• New realities in school safety and preparedness
  Bob Hull, Director, Kansas Center for Safe and Prepared Schools

Special feature on preparedness for the London 2012 Olympics

• Exercise TIGER: Simulating the impact of the 2012 Olympics on Canary Wharf
  Jon Evett, Business Continuity Manager, Canary Wharf Group
• How local authority services may be affected during the 2012 Olympics - and how they can be maintained
  Kevin Smith, Business Continuity Manager, Surrey County Council
• A resilient NHS for London 2012
  Andy Wapling, Head of Emergency Preparedness and Tom Mooney, NHS 2012 Health Resilience Project Manager, NHS London

• Business continuity strategies for cyber defence: Battling time and information overload
  John Streufert, Chief Information Security Officer, US Department of State
• How do you integrate security and business continuity?
  Nicholas Smith, Director of Security, Merck & Co and Scott Shaw, Director of Corporate Security, Transportation and Disaster Preparedness, Aflac
• Analysing external supply chain risk driver competitiveness: A risk mitigation framework and business continuity plan
  Mauricio Blos, Nagaoka University of Technology, Hui Ming Wee, Chung Yuan Christian University and Joshua Yang, University of Liverpool Management School
• The creation of regional partnerships for regional emergency planning
  Laura Myers, Lecturer, Clemson University, Larry Myers, Professor, Tri-County Technical College and Lorna Grant, Assistant Professor, North Carolina Central University
• Implementing business continuity effectively within the UK National Health Service
  Patrick Roberts, Director and Helen Molyneux, Director, Cambridge Risk Solutions
• Applying social science and public health methods to community-based pandemic planning
  Elizabeth Danforth, University of South Florida, Annette Doying, Homeland Security Coordinator, Pasco County Office of Emergency Management, Georges Merceron, Cities Readiness Initiative Coordinator, Pasco County Health Department and Laura Kennedy, Investigator, US Food and Drug Administration
• Creating meaningful business continuity management program metrics
  Brian Strong, Business Continuity Planning Consultant, Blue Cross and Blue Shield of Florida
• Using community partners to deliver low-cost, effective emergency management services
  Joan Thomas, Senior Program Manager, Jean Paul Roggiero, Senior Program Manager and Brian Silva, Emergency Preparedness, Primary Care Development

• Constructing a protective measures index across the security spectrum
  Ron Fisher, Deputy Director, Infrastructure Assurance Center, Argonne National Laboratory and Michael Norman, Field Operations Branch Chief, Department of Homeland Security
• Business recovery at an arson damaged office
  Russ Stewart, Head of Continuity, Safety & Security, KPMG
• Enhancing private sector engagement in emergency management: Louisiana’s Business Emergency Operations Center
  Jamison Day, Joseph Booth, Jason Rawls and Andres Calderon, Stephenson Disaster Management Institute, Louisiana State University, Shannon Strother and Ramesh Kolluru, NIMSAT Institute, University of Louisiana
• Evolving emergency programme models
  Deane Johanis, Manager, Emergency Management Systems, Greater Toronto Airports Authority
• An integrated approach to managing disruption-related risk
  Carl Gibson, Director, Risk Management Unit, La Trobe University
• Principles to help leaders navigate the harsh realities of crisis and emergency risk communication
  Barbara Reynolds, Senior Advisor, Crisis Communication and Elvia Earley, US Centers for Disease Control & Prevention
• How to create a public–private partnership: A replicable project associated with business continuity
  Daniel Hahn, Plans Section Chief, Santa Rosa County Florida Division of Emergency Management
• Collective response to public health emergencies and large-scale disasters: Putting hospitals at the core of community resilience
  James Paturas, Deputy Director, Deborah Smith, Clinical Education Coordinator, Yale New Haven Center for Emergency Preparedness and Disaster Response, Stewart Smith, President & CEO, EP+R International and Joseph Albanese, Professor, Yale University School of Medicine
  

Volume 4 Number 2 (March 2010)

• Comparing military and civilian critical thinking and information processes in operational risk management: What can we learn?
  Tony Gill, Manager, Corporate Risk Services, Canadian Tire and Jerry D. VanVactor, Chief of Logistics, Medical Service Corps, US Army
• ‘Exercise headcount’: What do you do with 800 scientists when they can’t go back into the building they have just been evacuated from?
  Nick Berry, Business Resilience Manager, European R&D Headquarters, Pfizer
• The value of table top exercises and one-page planning documents
  Mary Lasky, Program Manager, Business Continuity, Johns Hopkins Applied Physics Laboratory
• How to conduct a mission-critical inventory to establish an employee cross-training programme
  Jim Rosenbluth, Managing Director, Crisis Management, Cushman & Wakefield
• The vulnerabilities of the power grid system and renewable microgrids as an alternative
  Victor Meyer, Global Head of Business Continuity Management, Charles Myres, Head, Corporate Security - Business Continuity, North Asia, Deutsche Bank and Nitin Bakshi, Assistant Professor, London Business School
• Pandemic (H1N1) 2009: Setting up a multi-agency regional response centre in London – a toolkit for other public health emergencies
  Vivien Cleary, Consultant, Health Protection, Sooria Balasegaram, Consultant, Communicable Disease Control, Brian McCloskey, Regional Director, London, Local and Regional Division, David Keeling, Health Emergency Planning Adviser and Deborah Turbitt, Director, North East and North Central London HPU, Health Protection Agency
• From cacophony to symphony: How to focus the discipline of business continuity
  David Lindstedt, Director of Enterprise Continuity Management, The Ohio State University and John Copenhaver, CEO, Contingency Management Group
• What would you do? Managing a metro network during mass crowd events
  Andy Barr, London Underground, Raymond Lau, Nelson Ng, Hong Kong MTR, Marco Antônio da Silva, Marcia Baptista, Vinícius Floriano Oliveira, Metro Rio, Rio de Janeiro and Maria Beatriz Barbosa, Estela Batistini, Nancy de Toledo Ramos, Metro of São Paulo

Volume 4 Number 1 (November 2009)

• Taking your business continuity programme to a corporate leadership role
  Ira Messer, Manager, Business Continuity/Disaster Recovery, Verizon Wireless
• Special event planning for the emergency manager
  Peter T. Gaynor, Director, Providence Emergency Management Agency and Office of Homeland Security
• Case study on industrial HazMat response teams
  Shelly Stephens, EH&S Supervisor, Amway
• Emergency management and mass fatalities: Who owns the dead?
  Jim Crabtree, Senior Nursing Instructor, Los Angeles County EMS Agency
• Strategic skills of business continuity managers: Putting business continuity management into corporate long range planning
  Wei Ning Zechariah Wong, Principal Consultant, Crisis and Business Continuity Management, Atkins
• How to build a comprehensive business continuity programme for a healthcare organisation
  Angela Devlen, former Director of Emergency Management, Caritas Christi Healthcare
• Revolutionary and evolutionary change in emergency management
  David A. McEntire, Associate Dean, College of Public Affairs and Community Service, University of North Texas

Volume 3 Number 4 (August 2009)

• Developing an evacuation plan for the Obama presidential inauguration
  Darrell L. Darnell, Director, District of Columbia Homeland Security and Emergency Management Agency and Jodi Stern, Senior Law and Policy Analyst, University of Maryland Center for Health and Homeland Security
• Global trends in salary, status, responsibilities and career progression: What does the future hold for the business continuity professional?
  Cheyene Haase, President, BC Management
• A crisis management standard: Who needs it?
  Peter Power, Managing Director, Visor Consultants
• Ensuring business continuity for business process outsourcing companies
  Jonathan De Luzuriaga, Executive Director for Industry Affairs, Business Processing Association of the Philippines
• Managing peacekeeping communications
  Ged Griffin, Inspector, Victoria Police
• Is your company ‘The Biggest Loser’?
  Bill Jancouskas, Staff Disaster Preparedness Professional, Qwest Communications
• Developing public–private partnership based business continuity management for increased community resilience
  Kenji Watanabe, Associate Professor, Graduate School, Nagaoka University of Technology
• Building organisational resilience through a designed-in security management approach
  Peter Trim, Director, Centre for Advanced Management and Interdisciplinary Studies, Birkbeck, University of London, Nigel Jones, Senior Research Fellow, Cranfield University and Kevin Brear, Senior Manager, Deloitte
• Contingency planning for earthquakes in Asia
  Nathaniel Forbes, President, Asia Council, International Association of Emergency Managers and Director, Forbes Calamity Prevention
• Human factors in organisational resilience: Implications of breaking the psychological contract
  Jackie McCoy, Professor and Director, The Business Institute, University of Ulster and Alan Elwood, Director, Emergency Planning Solutions

Volume 3 Number 3 (May 2009)

• How to communicate flood risks effectively
  Tim L. Tinker, Senior Associate, Booz Allen Hamilton and Gerald E. Galloway, Chair, FEMA Levee Policy Review Committee
• Gaining senior executive commitment to business continuity: Motivators and reinforcers
  Kenny Seow, Business Continuity Advisor, RiskCover, Government of Western Australia
• The development of Scotland's resilience
  Ian Walford, Head of Resilience, The Scottish Government
• Development of a business continuity programme at Arab National Bank
  Abdul Alonaizan, Head of Business Continuity Management, Arab National Bank
• Resilience under attack: Techniques for continuing online businesses in the face of a security compromise
  Justin Clarke, Director, Gotham Digital Science
• Event tourism: A strategic methodology for emergency management
  Christopher Kemp, Executive Dean, Buckinghamshire New University
• Using the disaster crunch/release model in building organisational resilience
  Alan Elwood, Director, Emergency Planning Solutions
• Crisis leadership: Past research and future directions
  Stacy L. Muffet-Willet, Associate Professor of Emergency Management and Sharon D. Kruse, Professor, University of Akron
• Computer misuse in the workplace
  HMPS Herath, Business Analyst/Consultant, abas ERP and WMJI Wijayanayake, Senior Lecturer, University of Kelaniya

Volume 3 Number 2 (February 2009)

• Practical experiences and lessons in gaining BS25999 certification within a multinational organisation
  Roger McLoughlin, Continuity and Risk Assurance Manager, Vodafone
• The summer 2007 floods: One year on and the lessons learned
  Nick Best, Regional Resilience Director and David Fraser, Flood Recovery Director, Government Office for Yorkshire and The Humber
• Creating a non-traditional tabletop exercise that challenges participants and provides a unique learning experience
  Keith Hansen, Coordinator, Pandemic Influenza Education & Outreach and Lea Pounds, Center for Biopreparedness Education, University of Nebraska Medical Center
• A new BIA methodology in line with the service continuity and recovery process outlined by PAS77
  Shankar Swaroop, Project Manager, Business Continuity and Disaster Recovery, FedEx
• Impact of video conferencing on crisis teams, crisis decision making and communication effectiveness
  Robert Chandler, Chair, Communication Division, Center of Communication and Business, Pepperdine University and JD Wallace, Lubbock Christian University
• Building an emergency response community: Making it work in practice
  Richard Serino, Chief of Department and Laura Williams, Deputy Chief of Staff, Boston Emergency Medical Services
• Community resilience: The future of business continuity
  John Collicutt, Managing Director, Decisive Operations
• CBRN preparedness in a small community
  Bruce Kirkham, former Deputy Fire Chief, Isle of Man Fire and Rescue Service

Volume 3 Number 1 (October 2008)

• Enhancing enterprise resilience in the commercial facilities sector
  Robert J. Coullahan, President and Chief Operating Officer and David Shepherd, Chief Executive Officer, Readiness Resource Group
• Being prepared logistically for an influenza pandemic
  Jerry VanVactor, Chief of Logistics, US Army Medical Department Activity (Bavaria)
• Communicating in a crisis: A risk management issue?
  David Gregory, Business Continuity Manager, City University, London
• Employing a business continuity maturity model
  Karen Dye, Director, Global Crisis Management, Sun Microsystems and Margaret Langsett, EVP, Virtual
• An innovative, flexible and workable business continuity plan: Case study of the Australian Customs Service Cargo
  Glenn Thornton, Director, Systems Support, The Australian Customs Service
• Case study: A national alliance for training healthcare workers in emergency response
  Elaine Forte, Deputy Director of Operations and James Paturas, Deputy Director of Clinical Services, Yale New Haven Center for Emergency Preparedness and Disaster Response
• Maintaining airport continuity of business and operations during disaster response: The role of command and control relationships with emergency management agencies
  James Smith, Professor, American Military University
• Business continuity planning and pandemic influenza in Europe: An analysis of independent sector and national governments’ guidance
  Alexandra Conseil, Richard Coker, Sandra Mounier-Jack, Department of Public Health and Policy Communicable Diseases Policy Research Group, London School of Hygiene and Tropical Medicine

Volume 2 Number 4 (July 2008)

• Pandemic exercise in the US financial services sector: When failure is not an option
  Annie Searle, SVP, Enterprise Risk Services, Washington Mutual
• How are operational risk and business continuity coming together and what are the implications for business continuity managers?
  Rajiv Vaid, Head of Management Assurance Services, Citigroup
• Exercise management: New thoughts on an old process
  Matthew Anderson, Inspector of Police, Victoria Police Force and Gavin Love, Business Continuity Manager, WorleyParsons
• What security and emergency information do businesses want from government? A New York survey
  William G. Raisch, Margaret Della and Matt Statler, International Center for Enterprise Preparedness, New York University
• A systematic approach to addressing absenteeism in a pandemic
  Manfred Heinzlreiter and Tony Gill, Business Continuity, Bank of Montreal
• Supercell Storm case study: Emergency management response at The Australian National University
  Bart Meehan, Associate Director, Facilities and Services, The Australian National University
• Multi-organisational strategies for managing emergencies: Case study of the implementation of a national strategy
  Walter Ammann, Deputy Director, Swiss Federal Institute for Snow and Avalanche Research
• Models to enhance preparedness and response capabilities in high threat urban areas: The ‘Organizational Safety Net’ research project
  Esther Chachkes, Lewis Nelson, Ian Portelli, Richard Woodrow, New York University, Renny Bloch, Bellevue Hospital and Lewis Goldfrank, New York University School of Medicine

Volume 2 Number 3 (April 2008)

• Building enterprise-wide resilience by integrating capability into day-to-day business culture and technology
  Patrick Alesi, VP, Business Continuity Management, Lehman Brothers
• A dashboard for measuring capability when designing, implementing and validating business continuity and DR projects
  Sandeth Sheth, Satyam Computer Services, Freyae Jones and Joe McHugh, Executive Deputy Director, Operations, State of Maryland Judiciary
• What is the appropriate business continuity management staff size?
  Jason Merante, Manager & Damian Walch, Director, Enterprise Risk Services/Security & Privacy Services, Deloitte & Touche
• Implementing an enterprise level backup, imaging, recovery and tape encryption infrastructure solution
  Michael Kaishar, Senior Systems Administrator, Addison Avenue Federal Credit Union
• Deploying a new system for recording and managing information during an emergency to aid decision-making
  Annette Senior, Emergency Planning Officer and Richard Copley, ICT Strategy and Client Coordinator, Rotherham Metropolitan Borough Council
• Strengthening FEMA’s disaster response capabilities
  Glenn M. Cannon, Assistant Administrator, Disaster Operations Directorate, FEMA
• The role of public health in planning large scale evacuations
  Christian Lucky, Stoel Rives, Ian Portelli, New York University, Lewis Goldfrank, New York University School of Medicine, George Foltin, Dainius Drukteinis and Benard Dreyer, Bellevue Hospital Center
• Operating a triage/alternate care facility in the event of a pandemic or other infectious disease outbreak
  Eric Bone, Regional Director, Office of Emergency Preparedness, Capital Health Edmonton Area
• Organisational resilience: Researching the reality of New Zealand organisations
  Erica Seville, Resilient Organisation Programme Leader, University of Canterbury

Volume 2 Number 2 (January 2008)

• How do you distinguish between ‘business as usual’ and ‘significant’ business disruption events and react accordingly?
  Peter Halliwell, Senior Business Continuity Management Advisor, Air New Zealand
• Hurricane preparedness: Procedures at Blue Cross and Blue Shield of Florida
  Everett Devaney, former VP, Blue Cross and Blue Shield of Florida
• Planning for and surviving a BCM audit
  Mandy Freestone, Director and Michael Lee, Enterprise Risk Services, Deloitte Touche Tohmatsu
• Communicating with the public before, during, and after major emergencies: The UK’s ‘Ten Step Cycle’
  Chris Samuel, Civil Protection Team Manager, Civil Protection Unit, Cheshire County Council
• Medical Reserve Corps: Lessons learned in supporting community health and emergency response
  Marna Hoard, Lieutenant, U.S. Public Health Service and Grace Middleton, Medical Reserve Corps, Office of the US Surgeon General
• How The Australian National University’s emergency management and continuity plans responded to a large-scale fire
  Bart Meehan, Associate Director, Facilities and Services, The Australian National University
• The case for regional post-natural disaster preparation partnerships
  Nathalie Claringbull, Disaster Management Consultant
• Expanding the scope of technology recovery testing and how to overcome potential roadblocks
  Jack T. Smith, First VP and Business Continuity Manager, ABN AMRO
• Grounding the discipline of business continuity planning: What needs to be done to take it forward?
  David Lindstedt, Director of Enterprise Continuity Management, The Ohio State University

Volume 2 Number 1 (October 2007)  

• Business continuity and supply chain management: How to manage logistical operations in the event of an interruption or emergency
  Phil Skelton, Senior Transportation Risk Manager, ACE European Group
• Developing an organisation-wide business continuity programme in the public sector: Case study of The Government of Manitoba
  Brock Holowachuk, Senior Planning Officer, Manitoba Emergency Measures Organization
• Implementing a safe business travel policy at Aegis
  Ian Beale, Group Risk Manager, Aegis
• How Hewlett-Packard used lessons from its response to SARS to develop a pandemic flu preparedness programme
  John Hollands, Manager, Environmental Health & Safety, Rita Lauriola, Business Continuity and Recovery Services Manager and Mehboob Jaffer, Hewlett-Packard
• Preparing for pandemic influenza: Adapting a model of healthcare facility preparedness to the business sector
  Dan Hanfling, Director, Emergency Management & Disaster Medicine, Inova Health System, Connie Savor Price, Healthcare Epidemiologist, Denver Health Medical Center and Major General Mike Wyrick, USAF, (Ret), CEO, Health Response
• Integrating pandemic flu response planning with business continuity planning at Johns Hopkins University Applied Physics Laboratory
  Mary D. Lasky, Program Manager, Business Continuity Planning, Johns Hopkins University Applied Physics Laboratory
• Utilising information security to improve resilience
  Jennifer Bayuk, Senior Managing Director, IT Security and Kenneth R. Silverstein, Senior Managing Director, Operations Administration, Bear Stearns & Co.
• Case study: Developing and implementing a flood awareness and preparedness programme
  Linton Johnston, Christopher Wright, Australian Government Bureau of Meteorology and John McArthur, Project Officer, City of Unley
• Military support of civil authorities: Lessons learned at Canada Command one year after becoming operational
  Lieutenant-General MJ Dumais, Commander, Canada Command
• How county/city emergency managers can assess vulnerability to hurricanes, develop response plans and mitigate risk
  John Guiney, Chief, Meteorological Services Division, National Oceanic and Atmospheric Administration

Volume 1 Number 4 (July 2007)

• How to access your Board/C-suite and make an effective case for business continuity investments
  Chris Kite, VP, Finance and Gino Zucca, Senior Manager, Business Resiliency Group, Cisco Systems
• Developing a risk assessment programme for vendors’ BCP capabilities and their impact on your organisation
  Michael Marshall, AVP, Corporate Business Continuity Planning, Wells Fargo & Co
• How a structured BIA aligned business continuity management with Gallaher Group’s strategic objectives
  Stuart Selden, FM Global and Stephen Perks, Head of Group Risk Assurance, Gallaher Group
• How Toronto Pearson International Airport applied lessons from SARS to develop a pandemic response plan
  Deane Johanis, Manager, Emergency Planning, Greater Toronto Airports Authority
• Bird flu: Understanding the social and cultural factors that will impede the prevention, treatment and containment of an outbreak
  Michael Anastario, Research Associate, Tufts-New England Medical Center and Lynn Lawry, Director of Evidence-Based Research, International Medical Corps
• Pandemic preparedness and telecommunications resiliency: What should contingency planners be considering?
  Joanne De Luca, former Global Head of Crisis Management, Barclays Capital and Roy Pinchot, CEO, TeleContinuity
• Participating in a regional public-private emergency partnership: Why do it and how do you make it work?
  Brian Tishuk, Executive Director, ChicagoFIRST
• Developing an integrated civilian-military model for healthcare emergency response planning
  Christopher M. Cannon, National Director, David M. Fuka, LCDR, USCG (Ret.), James L. Paturas, Deputy Director and Stewart D. Smith, CDR, USN (Ret.), Yale New Haven Center for Emergency Preparedness and Disaster Response
• Lessons learned during the 2005 Alberta floods
  David Grimes, A/Assistant Deputy Minister, Meteorological Service of Canada
• Lessons in preparedness from the response to Hurricane Katrina
  Brandon Bond, Disaster Preparedness Manager, Kaiser Permanente

Volume 1 Number 3 (April 2007)

• International planning for continuity oversight: The need for forums for financial authorities to share best practices
  Alton Harvey, Chief, Office of Contingency Planning, US Securities & Exchange Commission
• Vulnerability assessments for public and private facilities
  Roger L. Kemp, CEO, Town of Berlin, Connecticut
• How John Lewis Partnership connected 200 business continuity plans to an emergency notification database
  Russell Husband, Former Assistant General Inspector, John Lewis Partnership
• How to build and implement a global corporate HR disaster management system
  Tim Turner, HR Risk Manager, Intel
• How BT updated its business continuity strategy to improve resilience and meet Civil Contingencies Act responsibilities
  Clive Ansell, Group Strategy Director, BT
• Managing the risk of ethical misconduct disasters as a business continuity strategy
  Robert C. Chandler, Chair, Center for Communication & Business, Pepperdine University
• Pandemic flu planning in the US financial services sector
  Annie Searle, SVP, Enterprise Risk Services, Washington Mutual
• Security certification for critical information infrastructures: The Italian certification body approach
  Luisa Franchina, General Director, Laura Gratta, Head, OSCI Certification Processes and Marco Carbonelli, Head, Precertification and Accreditation Division, Ministry of Communications, Italy
• Identifying the victims of the Indian Ocean tsunami: The role of the private sector
  Joseph Scanlon, Director, Emergency Communications Research Unit, Carleton University

Volume 1 Number 2 (January 2007)

• The tripartite approach to business continuity in the UK financial sector
  Stephen P. Collins, Head of Business Continuity Division, Bank of England
• Securing a service-oriented architecture (SOA) environment
  Nataraj Nagaratnam, Chief Architect, Identity Management, Anthony Nadalin, Chief Security Architect and Sridhar Muppidi, Senior Security Architect, IBM Software Group
• Developing the State of Connecticut emergency credentialing programme for healthcare professionals
  Carol Luddy, Emergency Credentialing Program Coordinator; James L. Paturas, Deputy Director and Elaine Forte, CoE Program Manager, Yale New Haven Center for Emergency Preparedness and Disaster Response
• Managing travel risk: A duty of care toolkit
  David Cameron, VP, Security Services (Americas), International SOS Assistance
• How VisitScotland prepared for a flu pandemic
  Stephen Page and Ian Yeoman, VisitScotland
• How surviving businesses respond during and after a major disaster
  Roxanne Zolin, Assistant Professor, Naval Postgraduate School and Fredric Kropp, Associate Professor, Monterey Institute of International Studies
• Developing a practical business continuity plan for the CHRISTUS Health risk management department
  Randall F. Finley, System Director of Risk Management, CHRISTUS Health
• Employee crisis communication and disaster assistance planning: Providing disaster assistance to employees and their families
  Melissa A. McClain, FEI Behavioral Health

Volume 1 Number 1 (September 2006)

• Business impact analysis: Keeping critical impact in perspective
  Barry Cardoza, VP/Manager of Business Continuity, Union Bank of California
• Updating your plan after an incident: Incorporating lessons learned from the 7th July London bombings
  Poli Avramidis, Director of Information Management & IT, British Medical Association
• Countering the economic effects of bird flu through teleworking
  Tony Gill, Chairman, Gill Advisors
• Asset prioritisation strategy: A quantitative approach
  Carlos M. Alvarado and Daniel R. Schriever, Booz Allen Hamilton
• Challenges and opportunities for business continuity within 21st-century business models
  David Kaye, Chartered Insurer
• The LaSalle Bank fire: How critical operations were available next day, strategic advantage leveraged and lessons learned
  Jack Smith, Business Continuity Manager for Global IT, ABN AMRO
• Why traditional business continuity thinking does not work for SMEs: A new approach for managers and their advisers
  Kathleen A. Lucey, President, Montague Technology Management
• Integrating an incident command system and business continuity into a healthcare response to a flu pandemic and other infectious disease emergencies
  Eric Bone, Regional Director, Office of Emergency Preparedness, Capital Health Edmonton and Area
• How to develop personalised self-care protocols for use during a crisis
  Vali Hawkins Mitchell, Certified Traumatologist